The scale of employment and consistent growth in the number of jobs and the broadening of the scope of business of companies with BPO, SSC, IT and R&D centers in Poland help strengthen the country’s position among major business services destinations worldwide. The numerous investment success stories lead us to conclude that having a presence in Poland offers a competitive advantage and boosts companies’ growth potential – ABSL (the Association of Business Service Leaders in Poland).
Bydgoszcz is becoming one of the main BPO/SSC centres in Poland. According to ABSL, this sector employs 9,5 thousand people in the City. Including a number of local IT and finance companies which provide services to international clients, the number grows to 10.000 people.
In terms of employment in Business Services Sector Bydgoszcz occupies 8th place in the country, generating 3,4% of all jobs created by the sector in Poland.
A clear distinguishing feature of Bydgoszcz is the dominant share of IT companies in the local structure of the sector, which employs the total number of nearly 10.000 people. Centres providing financial and accounting services employ approximately 1.000 people and another 1.000 are employed by contact centre companies.
The vast majority of employees work in centres with foreign capital, which shows the scale of investment projects in the City. So far, companies from France, Great Britain, Finland, the United States, Canada, the Netherlands and Sweden decided to locate their offices in Bydgoszcz.
Source: ABSL, Modern services sector in Poland 2016 report.
The potential of local IT resources has been recognised by global corporations. Investors who already decided to locate their businesses in Bydgoszcz are, i.a.: Atos IT Services, NOKIA, SDL, Mobica, Genesys, Vivid Games, Oponeo, ASSECO, Sunrise System, iQor, Teldat, Ericsson, Bonair, Bazy i Systemy Bankowe, TEL-DAT or IT Expert.
Bydgoszcz can apply for the title of the Polish “IT Centre of Excellence” while, according to ABSL, it is becoming “the hub of large business projects in IT”.